Digital Account Manager

  • Sales
  • London, United Kingdom

Digital Account Manager

Job description

Digital Account Manager


A bit about us...


FairFX takes the hassle out of sending money internationally and organising your travel money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across a range of FX products, including: Money Transfers, Prepaid Currency Cards and Travel Cash.

We help businesses too by empowering them to take control of their staff expenses through one integrated platform – increasing transparency and reducing staff spend.


We are focused on a single goal of making it easy for our customers to move their money. Our platform enables us to the cut out the middle man, passing the savings directly to the customer and removing the inconvenience of using expensive Travel Money bureaus and kiosks.


We have seen impressive growth over the last 10 years, we manage over £2bn in turnover annually, we are AIM listed and profitable. Technology is at the heart of what we do, and the business is committed to delivering value to our customers through the innovative use of that technology.


Our London team, and this role, is based in our Vintners Place office. We’re looking for a Digital Account Manager to help implement end to end marketing campaigns for one of the most innovative FinTech companies in the personal and business finance industry.


About the Role . . .

FairFX are currently looking for a Digital Account Manager to join our highly successful Affiliates team at our Upper Thames office in London. The main purpose of the role is to manage and grow existing relationships with our affiliate partnerships within our International Payments division – you will be managing the digital partners. The role also encompasses acquiring new online affiliate relationships.





A bit about you . . .

We are looking for and talented and hard-working person to join our team who wants to keep learning and pushing their capabilities. There are plenty of opportunities to educate yourself in areas you are not familiar with and broaden your skillset, while also having a large impact in the areas you specialise in.

What you will do . . .

  • Look after the day-to-day requirements of existing online partnerships - you will be the main point of contact.
  • Build long-term relationships with clients.
  • Target and acquire new online relationships for the company.
  • Work closely with the marketing department to ensure affiliates have all the tools they need to promote FairFX.
  • Provide regular reporting to partners – includes any account administration tasks, that includes assisting finance & operations.
  • Organising weekly, monthly catch-ups (calls & meetings) with clients.
  • Analysing Analytics and conversion trends to maximise revenue opportunities.



Key Skills and Experience . . .

  • Evidence of excellent account management skills and an online partnerships background – including B2B experience.
  • Ability to develop good working relationships at all levels internally and with key external contacts.
  • Strong organisational skills, able to multi task and be extremely organised.
  • Self-starting approach and ability to work under pressure.
  • Advanced use of Microsoft Excel.
  • Degree in marketing or similar relevant field.

What's in it for you...

  • A competitive salary, benchmarked against a peer group of the most innovative fintech companies in London.
  • 25 days holiday per year + your birthday off.
  • Tons of opportunities for progression and development.
  • Company laptop & tech equipment of your choice.
  • Free onsite Nuffield Health gym & pool.
  • Interbank currency rates on travel money and international transfers.
  • Regular company socials.
  • A flexible workplace - we like to say yes.