Group People Operations Manager - Chester

  • People
  • Chester, United Kingdom

Group People Operations Manager - Chester

Job description

Who we are

Over the last twelve years, FairFX has helped over a million satisfied customers, move and manage their money.

We’ve been doing more than foreign exchange for years, so it’s time for a name that reflects all that we’re doing and all that we’re building.

FairFX are soon to be called Equals.

With intelligent technology, Equals aims to help customers get more out of their money, business, holidays, and everyday life. From travel money to money transfers, and business finance to expenses - we’re removing the headaches.

In a Nutshell

To help us shape the future we are committed to investing in our people and creating a culture that supports the employee journey and well being. We have recently embarked on a people strategy that will support our organisation through an exciting period of transformation and change and are looking for a Chester based HR manager who partners with the business and manages employee relations across the Group. We’re keen to hear from experienced, generalist HR managers who embrace a collaborative working approach and thrive in delivering effectively and diligently.

Joining Equals, a business of approx 300 permanent employees you’ll be part of a driven, highly-engaged people team of 5 across London and Chester who share a natural motivation to getting things done, owning it and doing it well. A team that speaks up if something’s not right or could be done better and who also welcomes feedback as an opportunity to advance in ways of working together and development.

You will be the most senior People team representative in Chester reporting to the Head of People based in London, aligning Chester with the Equals people strategy and developing a people operations strategy for the Group.

Once here you will be

  • Owning the people operations function across the Group
  • Working closely with BP’s
  • Reporting on data that drives the people strategy
  • Tracking people success factors at an executive level
  • Interpreting data into human insight
  • Aligning and linking strong performance with management and reward
  • Ensuring all managers are trained and using HR operations functions
  • Building a body of intuitive organisational charts and data to support organisation design


About you

  • Will come from a generalist HR background
  • Have led projects/teams within a HR operations function
  • Finance and Payroll experience
  • Worked with a variety of systems
  • Experienced in managing and delivering all kinds of ER from managing the employee lifecycle, maternity, paternity and reviews administration to creating legal policies, procedures and up to date templates.

You’re Good at

  • Building reports from scratch
  • Implementing HR Tech
  • Reporting from HR tech and delivering data insights
  • Developing analytics and interpreting data
  • Engagement survey analytics

And really Good at

  • Systems thinking, creating structure from un-structure
  • Working remotely from a HQ

Our investment in you

At FairFX (Equals) we help you get more out of your career, to get more out of life.

Our Career Camp programme puts you in the driving seat of reaching your full potential and growth by supporting you with the development tools and techniques to help you determine your personal drivers and create your own motivating career plan.

We believe in empowering conversations, that’s why we’ve invested in our managers and teams to talk to each other in a framework that brings out the best in each other and help our business grow.

We also recognise that your contribution leads to our long-term growth so you will join an environment that encourages knowledge sharing enabling you to keep your skills up-to-date and learn from industry experts in our practical in-house training sessions and lunchtime talks.

Having a diverse team helps us build better products

We come from a variety of backgrounds and passionately believe that bringing different perspectives together helps us understand what our customers need.

We have people with technical degrees, non-graduates, people at the start of their careers as well as highly experienced team members. For lots of us this is the first time we have worked in financial services. We're united by one thing - we're passionate about building great products.

Our offer to you

We believe in inclusive working practices, so if you are looking for flexible work we’ll try and facilitate this wherever possible - whether to help you meet other commitments or to help you strike a great work-life balance.

  • A competitive salary
  • 25 days holiday per year + your birthday off.
  • Tons of opportunities for progression and development.