Head of Product

  • Product
  • London, United Kingdom

Head of Product

Job description


A bit about us . . .

FairFX is an international payment services provider. We have a diverse portfolio of personal and business finance products all focused on a single goal of making it easy for our customers to move their money. Our platform enables us to the cut out the middle man, passing the savings directly to the customer and removing the inconvenience of using expensive Travel Money bureaus and kiosks. 

We have seen impressive growth over the last 10 years, we manage over £2bn in turnover annually, we are AIM listed and profitable. Technology is at the heart of what we do, and the business is committed to delivering value to our customers through the innovative use of that technology.

Our London team, and this role, is based in the impressive Vintners Place which is centrally located within easy reach from London Bridge, Cannon Street, Liverpool Street and Waterloo. We are looking for a Head of Product Management to influence the evolution of our current product suite – and that is just the beginning. FairFX have recently acquired a banking licence in order to bring a ground breaking new product to market which you will help take to market. This a unique opportunity to join one of the most innovative FinTech companies in the personal and business finance industry and work on an exciting new product.


About the team . . .

You’ll be joining an exceptionally talented group of experienced professionals. Our senior execs have a fantastic track record of success leading some of the world’s largest, most innovative and high-growth businesses. You will have the exciting challenge of joining an established and growing team operating at the forefront of a growing market who still operate like a small entrepreneurial business.

You will work closely with the CPO/CMO on our innovative strategy and will also work alongside a growing team of Product Managers. You will help with the hiring strategy to create a robust, agile team who will produce best in class products.

FairFX want to transform the business through the innovative use of technology to help shape our products and services. We know our destination, and we need you to help us get there.  In this role, the Head of Product will be working as a hands-on Product Owner while also leading the team. Using the lessons learned from your previous experience working in a start ups and high growth environment, you will lead us into the next phase of our product roadmap.


A bit about you . . .

You have a track record of delivering online products that delight customers, and are known for your flexibility, ability to plan and organise, responsiveness, creativity and being a self-starter. Ideally you will have experience of  working in a FinTech environment and will have an appreciation for technology.

It is important you have experience in a start-up or fast paced environment and are able to get things done – quickly! We are going through a companywide transformation at the moment and you will need to thrive on ambiguity. You will help to solidify the product pipeline and take this ambiguity away from our customers by making key decisions with the Chief Product Officer.



Key Experience

Your Skills and Abilities . . .

  •  You make good decisions in the absence of a complete picture.
  •  Your work creates positive business outcomes.
  • : You use data to assist in decision making and gain an understanding of your customers.
  •  You keep the customer’s needs at the centre of all decisions and activities.
  • You have the ability to take others with you on the journey by keeping them engaged through all stages of the product management process.
  •  You use data, customer insight, knowledge, your experience and personality to win and orientate hearts and minds.
  • You know how to use both the tools and internal workflows to get things done.
  • You are skilled at using and creating product management deliverables, you have the ability to effectively and efficiently run meetings.
  •  You are forward thinking and plan in advance to achieve and exceed goals.
  • : You have the aptitude to invent (or borrow) new concepts to create or enhance your products/features. You also use innovative thinking to: solve problems, improve the quality and efficiency of your work and the work of your team(s).  

 What's in it for you...

  • A competitive salary, benchmarked against a peer group of the most innovative fintech companies in London.
  • 25 days holiday per year + your birthday off.
  • Tons of opportunities for progression and development.
  • Company laptop & tech equipment of your choice.
  • Free onsite Nuffield Health gym & pool.
  • Interbank currency rates on travel money and international transfers.
  • Regular company socials.
  • A flexible workplace - we like to say yes.